Transforming The Claims Experience

We are here to understand your needs and provide the best insurance solutions for you.

Welcome to ONYR Insurance Solutions

We are honoured that you have chosen to consider us. ONYR Insurance Services Ltd is fully regulated by the Central Bank of Ireland (Registration Number: C519241) to provide Loss Adjusting and Loss Assessing Services.

We eagerly anticipate the opportunity to serve you and your customers, placing a paramount focus on two critical elements of claims management: Communication and Time. We pride ourselves on effective communication and swift resolution to ensure a seamless experience throughout the claims process.

Communication

Versatile Channels, Personalised Service

Providing ONYR’s customers with a single point of contact for their claims makes it easier for stakeholders to get in touch and stay informed about the status of their claims.

We utilise multiple communication channels to reach customers on their terms. This could include phone, email, text message, and video conferencing.

By providing regular updates to customers, we boost the claim experience.

We try to be available to answer questions at all times and work with Customers to ensure a real-time view.

Time

Efficiency Through Technology

We aim for clear expectations on turnaround times, aligning inspections with policyholders' convenience and communicating the expected duration for assessing and settling claims.

We aim to surpass turnaround expectations and, if delays occur, promptly communicate with policyholders, explaining the reasons behind any setbacks.

We consistently leverage technology to streamline the claims process, utilising claims management software to track progress and automate tasks whenever possible.

Enhancing Experiences: Prioritising Communication and Time

Through the implementation of these measures, our claims services place a strong emphasis on enhancing communication and efficiency, aiming to elevate the overall customer experience and alleviate the stress and anxiety often associated with policyholders when filing a claim.

What We Do Best!

Brokers

Efficiently manage all your claim needs

With ONYR, you can streamline the claims process, ensuring your customers receive the support they need when they need it. Our team will handle all aspects of claims management, from registration to settlement, so you can focus on providing excellent service to your customers.

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Policy Holders

Effortless Claims Management for Customers

At ONYR, we make managing your insurance claims easy and stress-free.
Our team of experts will handle all aspects of your claim, from registration to settlement, so you can focus on what matters most.

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Insurers

Streamline your claims process with ONYR

ONYR is a claims management solution that understands your needs and delivers on its promise. Whether you're an insurer, broker, or customer, we're here to help you navigate the claims process efficiently and effectively.

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Customer testimonials

Hear what our customers have to say about us

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Simplify Your Insurance Claim Process

At ONYR, we understand the importance of a smooth and hassle-free insurance claim experience. Our team is dedicated to managing your claims efficiently and effectively, so you can focus on what matters most.

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FAQs

Find answers to commonly asked questions.

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